Raising awareness of the interconnection among technology, inclusivity, and UX research is essential for designing products and services. As technological tools have become more accessible to users of all genders, it has become increasingly important to integrate UX research into the development of new digital products and services. In order to be inclusive, UX researchers must systematically consider diverse audiences, taking into account factors such as gender, technology literacy, cultural background, origin, and accessibility.
Today, we can really see how technological evolution has changed the life of researchers (from carrying heavy equipment such as video cameras, tripods or running sessions in labs full of cables to now conducting sessions remotely on any devices with end-users from all over the world).
Although the evolution of technology has made it easier to conduct UX research, this can also lead to a lack of context in the data collected. As a result, there is a need for future tools (such as AI or virtual reality) to provide deeper insights into user experiences.
Session Key Takeaways:
- Technology has improved and can facilitate inclusivity in product development.
- There is a growing awareness of the importance of inclusivity in creating products and services.
- UX research is crucial in promoting inclusivity in product development.
This sessions is for you if.. you are a Product manager, Developer, everyone involved in developing digital product of services.
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