Benjawan Christen

Product Manager


Home2023 SpeakersBenjawan Christen

Speaker Bio

Benjawan (Ben) is a Product Manager at Uber for Payments based in Amsterdam. She has stood in many roles ranging from account management, to e-commerce and customer support, before settling into the PM world in 2021. Having studied international hospitality management, Ben believes in putting the customer first and this has been an important principle to create products that users love.

Fun Fact: Born and raised in Phuket, Thailand, but still secretly enjoys the cold weather in Amsterdam (sometimes).

Speaker Sessions


The Power Of Healthy Tension: A Conversation Between Product And Design

60 mins
  • Track - Workshop
  • Premium Only
  • Sophie Back

    Design Manager


  • Benjawan Christen

    Product Manager


A good product and design relationship is critical to building successful products. Healthy tension is a key part of this relationship – but how do we maintain the healthy part?

This session will walk you through common challenges, pitfalls and how to avoid them. This will be illustrated with real-world examples of where we’ve built incredible relationships and where it’s gone wrong. We will explore these from both the perspectives of Product Managers and Product Designers to give you deep insight into the key challenges.

As people come and go from companies, we have to constantly build and rebuild these new relationships fast. This workshop will provide practical information about how to overcome common challenges, or better yet, avoid them from day one.

Session Key Takeaways:

  • How to build better Design and Product collaboration
  • Who owns what?
  • Leaning into healthy tension for better product outcomes

This session is for you if…

  • You’re interested in organisational psychology and building healthy working relationships
  • You work in a tech team
  • You work in Design or Product Management

Book Your First Look Tickets Now Before The Price Increases!

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