Erica Chesley

Software Engineer


Home2023 SpeakersErica Chesley

Speaker Bio

Erica Chesley is a Software Engineer at Plaid. She is based in Amsterdam, where she supports Plaid’s European products and customers in pursuit of the company’s mission of unlocking financial freedom for everyone. She serves as a global co-chair of Plaid’s Women+ employee resource group and leads a team of volunteers in delivering programming and other initiatives aimed at increasing belonging and inclusion, fostering personal and professional development, and advocating for their peers.

Erica spent the first decade of her career working in education – as a teacher, educational technologist, and program manager – and now hopes to leverage that background to help bring best practices in learning and human development to the tech workplace. She holds a Masters degree in Learning, Design, and Technology from Stanford’s Graduate School of Education.

Fun Fact: Erica loves learning new languages and has been deemed proficient in four so far. She’s still working on her Dutch but is making good progress!

Speaker Sessions


Effective Communication: Mastering Constructive Feedback

60 mins
  • Track - Workshop
  • Leadership
  • Premium Only
  • Erica Chesley

    Software Engineer


Delve into strategies, backed by learning science, that will enhance your ability to provide constructive feedback. This session aims to foster meaningful growth, nurture strong relationships, and reduce the stress often associated with feedback exchanges. Be part of an environment where feedback is not something to fear, but a tool for improvement and connection.

Effective feedback helps us grow into the best version of ourselves. Yet so often feedback conversations can prompt feelings of anxiety, fear, and frustration (on both sides), and erode trust and communication. In this interactive session participants will discuss strategies for offering feedback in a way that opens up communication, makes space for vulnerability, and helps the recipient not only receive but also absorb and meaningfully incorporate the feedback.

Discover techniques that range from narrowing (and defining) the scope of your feedback to understanding your audience (and meeting them where they are) to recognising (and reacting to) your biases (and much more). Attendees will leave feeling empowered to make their next feedback conversations ones that lead to meaningful growth, nurture relationships, and just generally aren’t so scary!

Session Key Takeaways:

  • Learn science backed strategies for offering feedback in a way that opens communication, builds trust, and can be meaningfully absorbed and utilised for growth
  • Insights into the ways your existing feedback structures and approaches might engender anxiety or fear, negatively impact relationships, and impede recipients from making effective use of the feedback
  • A personalised action plan for future feedback interactions

This session is for you if…you ever give feedback in a professional capacity (whether to a peer, direct report, or manager).

Book Your First Look Tickets Now Before The Price Increases!

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