Future-ready: Building Resilient Operations in the Age of Digital Transformation

2:35pm

Home • Agenda • Future-ready: Building Re…

Session Overview

Human experience and trust in technology is as good as the ability of this technology to survive adversity. Join this session to hear first-hand insights from building resilient and agile operations for the money movement experience on Uber platforms, delivered by COO of Uber Payments B.V.

Every day, we rely on technology to facilitate some of the most essential services: order food, get to places we need to be, send and receive money. It has never been more challenging – and more important – to build operations that can withstand the pressure of accelerated innovation, economic uncertainty and the profound impact a technological disruption can have on the life of its customers.

Session Key Takeaways:

  • How to map your operations against the shifting technology backdrop
  • How to approach critical resilience risks — and the risk taking
  • How to engage your teams and stakeholders in a meaningful dialog about operational resilience

This session is for you if…

  • You manage teams, programs and/or risks in scaled digital operations,
  • You work in Fintech or payments, or
  • You work in regulated industry

Session sponsored by:

Back to Agenda

Similar Sessions

10:30am
Keynote

Embracing AI: A Pathway to Enhanced Human Capabilities

30 mins
  • Track - Keynote
  • AI
  • Keynote
  • Not to be Missed
  • Sheila Gemin

    Global Head of Corperate Technology

    ING

As AI continues to reshape various industries, including finance, it is essential to understand how to leverage its potential effectively. Join me on a journey that may redefine the way you think about AI. Discover the secrets to unlocking the potential of collaborative intelligence between humans and AI.

Session Key Takeaways:

  • Becoming AI-Fluent: Wonder how AI can transform your organisation? Dive into the world of AI technology, from the basics to real-world applications. Learn how to spot opportunities, navigate ethical considerations, and make AI work for you.
  • Ensuring AI Safety: Explore how to safeguard your journey into AI. This involves developing effective governance frameworks, implementing robust security measures, and addressing data privacy and algorithmic bias issues.
  • Augmenting human potential: Discover how your unique strengths – empathy, creativity, and critical thinking – can ensure that the advancements in AI will serve as tools through which humanity and technology can come together.

By exploring these three components and sharing actionable insights from a major bank like ING, I aim to empower you and your company to unlock the full potential of collaborative intelligence and thrive in the AI era.

Find Out More
2:00pm
Presentation

Career Agility in Tech: Authentic Leadership Skills for Individual Contributors and Managers

30 mins
  • Track - SkillShift
  • Career Development
  • Leadership
  • Workforce
  • Ester Le Roux

    Competence Lead and Software Engineer

    Mobiquity - EMEA & APAC

Unlock your leadership potential and inspire those around you with a dynamic blend of adaptability, authenticity, empathy, and technical prowess. This session invites current and aspiring leaders, innovators, and technology enthusiasts to refine their leadership skills, navigate career transitions, and influence the future of technology with confidence.

Explore how emotional intelligence, strategic thinking, and self-awareness can transform team dynamics and foster a culture of innovation and trust in the rapidly evolving tech landscape.

Session Key Takeaways:

  • Discover key strategies for holistic leadership development, enhancing collaboration, and driving innovation
  • Learn to balance technical expertise with leadership skills, promoting a collaborative environment that encourages creativity and empowerment across all levels of tech professionals

This session is for… Tech enthusiasts aiming to integrate mentorship, teamwork, and innovation into their career paths. Whether you’re an aspiring leader or already established in your field, you’ll gain invaluable insights into authentic leadership, nurturing innovation, and personal growth within the tech industry.

Find Out More
12:45pm
Presentation

People First Business Transformation

30 mins
  • Track - WorkForce
  • ESG & Sustainability
  • Leadership
  • Workforce
  • Nicola Downing

    Chief Executive Officer

    Ricoh Europe

Discover how to lead business transformation in global settings by prioritising your team. This session unveils a people-first approach, sharing strategies for quick adaptation, learning from failures, and driving sustainable change across international organisations.

Dive into the essentials of navigating business transformation with a focus on people. Learn from an experienced leader how to implement changes that resonate well with teams worldwide. Explore the benefits of failing fast as a pathway to rapid learning and adaptation, and how to cultivate a resilient, adaptable organisational culture.

Session Key Takeaways:

  • Effective Transformation Strategies: Key methods for steering your team through changes with a focus on their growth and well-being
  • Embracing Failures: Insights into how failing fast accelerates learning and innovation in a dynamic business environment
  • Building a People-First Culture: Tactics for creating an engaging and loyal team environment that supports transformation across borders

This session is for… international organisation leaders, managers, and change-makers looking to implement transformation initiatives that prioritise team engagement and adaptability.

This condensed session will arm you with the knowledge to lead with empathy and insight, ensuring your transformation efforts are as human-centred as they are effective.

Find Out More
12:10pm
Presentation

Scaling Leadership for Sustainable BizDevOps Team Growth

30 mins
  • Track - Software
  • Diversity, Equity & Inclusion
  • Leadership
  • Workforce
  • Zhilla Noorbakhsh

    Global IT Area Lead

    ING

Are you ready to tackle the challenges of doubling or tripling your team size to meet growing business demand? Discover how to effectively balance this need for speed whilst ensuring long-term viability and leveraging Team Topologies to maximise collaboration while maintaining efficiency.

In this session, we will delve into leadership strategies that are required for dual objectives of managing short-term delivery pressure while simultaneously ramping up a team poised for long-term success.

Session Key Takeaways:

  • Strategic leadership practices for sustainable growth
  • Onboarding and Training strategies for a successful scale-up
  • Leverage Team topologies to maximise team effectiveness and productivity
  • Promoting diversity, collaboration and belonging across geographically dispersed teams
Find Out More
10:00am
Keynote

Human-Empowered AIs

30 mins
  • Track - Keynote
  • AI
  • Keynote
  • Not to be Missed
  • Bellamie Persad

    Senior Data Scientist - Fraud & Risk

    bol.com

Recent innovations in AI created intelligence that outperforms humans in certain areas. Yet certain human capabilities will always surpass machines, particularly in areas of empathy, ethics, and nuanced decision-making.

In this keynote, we will discuss the synergy of AI and human capabilities, where each contributes uniquely for comprehensive problem-solving and innovation.

We will explore how humans and AI can optimally work together and give industry examples.

Session Key Takeaways:

  • Investigate the evolution of the application and popularity of AI in recent years
  • Showcase that humans are essential in effectively harnessing the potential of AI
  • What industry examples can teach us about this synergy

This session is for you if… you are curious to learn more about the evolving synergy between AI and humans.

Find Out More
1:40pm
Presentation

ROI: Return on Inclusivity

30 mins
  • Track - WorkForce
  • Diversity
  • Equity & Inclusion
  • Workforce
  • Marie-Estelle Carrasco

    Global Head Data Analytics

    Danone

Why did GAFAMs promote human diversity and inclusion before a lot of other industries? The answer is: innovation. Today people on the autistic spectrum are hired to write and check critical computer code. Consulting agencies emerge, demonstrating the advantage of neurodiversity. Yet, inclusive thinking is more powerful than diverse thinking, as you’ll discover in this energising session.

The Why: Because A.I. is raising and the only way to protect humans is other humans thinking of them.

Session Key Takeaways:

  • How inclusivity differs from human centricity and why it’s worth considering
  • Why inclusivity is not bringing different people to the room only, but also you
  • How you can concretely apply inclusive thinking tomorrow to generate value

This session is for you if… you want to see the super powers of diversity and inclusion from an new and different angle.

Find Out More
12:45pm
Presentation

Reskilling and Upskilling in the age of AI

30 mins
  • Track - Software
  • HR
  • Workforce
  • Anna Brailsford

    CEO & Co-Founder

    Code First Girls

As technology evolves rapidly, workers will require upskilling and reskilling, possibly changing careers altogether. In the age of AI, few companies are adequately addressing this pressing issue and few are doing so through the guise of DE&I. In this session Anna Brailsford, CEO of Code First Girls, talks about building reskilling initiatives that champion fair and equitable opportunities for all employees.

Within 15 to 20 years it is predicted that new automation technologies will likely eliminate 14% of the world’s jobs and radically transform another 32%. Companies can no longer rely on the talent market to fill their skills gap. Studies have shown that the rise of automation will have a disproportionate impact on women and employees of colour, meaning reskilling and upskilling will be necessary to maintain equity and opportunity within company roles. Code First Girls works with over 130 organisations to build pipelines of diverse tech talent, and upskill existing employees with the digital skills they need to thrive. We’ll use this session to share her learnings and teach you how to build a reskilling program with DE&I at its core.

Session Key Takeaways:

  • Reskilling in the age of AI is a strategic and business imperative
  • DE&I must be at the centre of all reskilling efforts to balance the disproportionate effect that AI will have on minority groups in the workplace
  • It takes a village – government, corporates, and social impact organisations must work together to build frameworks for employees to easily reskill and upskill in digital

This session is for you if…

  • You are a tech leader
  • You are a tech employee
  • You work within an HR function
  • You are interested in the digital skills gap and the future of workforce transformation
Find Out More
12:10pm
Presentation

Teamwork Over Ego: Scaling a Global Culture

30 mins
  • Track - WorkForce
  • Leadership
  • Workforce
  • Evelien van Meerveld

    Sr. People Business Partner - EMEA

    Lucid

Culture has never been more important to building successful, resilient teams, and it’s a core driver in engagement and retention. Building an inclusive, respectful, and engaging culture is no small task, but tackling it successfully will pay off in dividends, helping your people feel supported and driving business forward.

Today’s global workforce continues to become more distributed, and culture is key to ensuring your employees feel connected, engaged, and successful, whether remote, in-person, or hybrid. By centring around core values and making them visible, Lucid Software was able to successfully build and maintain a unique culture across new offices and a distributed workforce. So, how can core values help you do the same? In this session, we’ll share strategies for building a values-based culture and making those values visible so your employees better understand expectations while also feeling connected and motivated at work.

Session Key Takeaways:

  • Understand the importance of a values-based culture for employees, investors, and customers
  • Look at concrete examples for identifying and implementing those values at every level to build a strong culture
  • Review practical ways to maintain this focus on values, such as leveraging technology to maintain an emphasis on values and cultural pillars

This session is for you if…

  • You’re wanting to understand the value of company or team culture on business objectives.
  • You’re looking for innovative ways to support your hybrid workforce in the long term.
  • You want ideas of ways to use technology to implement and maintain cultural pillars into create more connected, productive, and engaged teams
Find Out More
11:35am
Panel Discussion

How Technologists Can Impact Healthcare and Save Lives

60 mins
  • Track - DigitalStrategy
  • Not to be Missed
  • Orly Bar

    Head of EUCAN Data - Digital & Technology Transformation

    Takeda

  • Susan Tillmann

    Head Data Science & Advanced AI - Enterprise Data Analytics Solutions

    Takeda

  • Roseann Chu

    Head of Digital Innovation & AI - Global Manufacturing & Supply / Global Quality DD&T

    Takeda

  • Barbara Zuzana Bodnar

    Enhanced Digital Global Experience (EDGE) program manager Innovation - Capability Services

    Takeda

Technology is transforming the healthcare industry explore the challenges, opportunities and impact of applying technology in this rewarding field. Find out how your skills can contribute to this exciting journey and what it takes to start or advance your career in this forward-thinking, quality-focused and dynamic industry.

In this session, you will hear from experts who are using their skills, passion, and leadership to positively impact health outcomes and save lives.

The panel consists of 4 senior leaders from a top 10 global pharmaceutical company who will discuss how technology is being implemented in a regulated environment where AI is advantageous but constantly evolving.

Session Key Takeaways:

  • Insights into the transformation of the pharmaceutical and healthcare industries
  • How innovation and trustworthy AI gets applied in a highly regulated industry
  • Navigating a successful career as a female leader in a large global organisation

This session is for you if:

  • You are passionate about trustworthy AI and technology transformation
  • You want to hear about big data in patient behaviour prediction
  • You want to learn about digital solutions designed to improve patient life
  • You are looking for a career in an industry where you can make a positive impact on people’s lives
Find Out More

Book Your Early Bird Tickets Now Before The Price Increases!

Buy Tickets

Events in the Women In Technology Series

Women in Tech DC

15 - 16 May, 2024Washington, DC

Women in Tech Texas

September, 2024Austin, Texas

European Women in Technology

26-27 June, 2024RAI, Amsterdam

Women of Silicon Roundabout

27-28 Nov, 2024ExCeL, London

Ascend Global Media is part of the Delinian Group, Delinian Limited, 4 Bouverie Street, London, EC4Y 8AX, Registered in England & Wales, Company number 00954730.

©2024 Ascend Global Media. All rights reserved. Web Design